Need a hand? Email fitnesstrackr.support@gmail.com and we'll get back to you. It helps to include your device model and iOS version.
On your device. Progress photos live in the app's private storage (and, only if you enable it, a copy in your photo library). They are never uploaded — there's no account and no server. See our Privacy Policy.
Open the Gallery tab to see every photo you've logged — filter by pose and toggle the date / metrics overlays. Tap a photo to view it full-screen, then use Delete to remove it.
A Pro feature that detects your body position on your device and lines your photos up automatically in Compare and the timelapse, so the subject stays put instead of jumping around. Your photos are never uploaded for this.
Settings → Export creates a single backup file (your photos + dates, metrics, milestones, and goal) that you can save or send to yourself via the share sheet. You can restore it from the same screen.
Only if you made a backup first (Settings → Export). Because everything is stored on-device, uninstalling the app removes your data. We can't recover it for you, since we never have a copy.
A one-time purchase that unlocks: no watermark on exports, MP4 video export, hand-picking which photos go in your timelapse, auto-aligning your compare & timelapse photos, and exclusive themes.
Open the paywall (Settings → Pro, or any locked feature) and tap Restore Purchases. As long as you're signed in to the same Apple ID you bought it with, Pro will re-activate. Restoring is free.
Purchases are handled by Apple, so refunds go through Apple: reportaproblem.apple.com.
Make sure notifications are allowed: iOS Settings → Notifications → Fitness Trackr. Reminders are scheduled on your device for the days/time you set in the app (Settings → Reminders).
Settings → Clear All Data, or just uninstall the app. Copies you saved to your photo library or exported elsewhere aren't affected.
Check that the app has permission: iOS Settings → Fitness Trackr → enable Camera and Photos.